Contact Us

HALCO will be closed on Monday May 21, 2018, for the Victoria Day holiday weekend. Our office will re-open on Tuesday May 22 at 9 a.m.

We provide free legal services for people living with HIV in Ontario, Canada. Our office is open Monday to Friday from 9 a.m. to 5 p.m. (closed on government/public holidays).

Our office is at 55 University Avenue, Suite 1400 (14th Floor), Toronto, Ontario, M5J 2H7 (just south of King Street West and the fully accessible St. Andrew subway station). The signs in the building say “HALCO”.

Intake Hours for New Inquiries

Anyone living with HIV in Ontario can call us for free legal advice, information and referrals at 416-340-7790 or toll-free 1-888-705-8889 to speak with our caseworker on intake.  Interpreters are available. There is no financial eligibility for our legal advice service.

Our intake hours for new inquiries for legal advice changed in March 2018, and we now take inquiries on Monday, Wednesday and Friday from 9 a.m. to 5 p.m.  We do not take new inquiries on Tuesday or Thursday. For new immigration/refugee law inquiries: please call us during our intake hours to request an appointment.

Please scroll down to HALCO Intake Process for New Inquiries for more information about getting help from HALCO.  Please see Our Services page for more general information about getting legal help.

HALCO – HIV & AIDS Legal Clinic Ontario
Phone: 416-340-7790 or
toll-free in Ontario 1-888-705-8889
55 University Avenue, Suite 1400
Toronto, Ontario, Canada   M5J 2H7
FAX: 416-340-7248
email: talklaw@halco.org

Google Maps link

https://goo.gl/maps/ZxR1sYGTp1J2

IMPORTANT – If you contact us by email:

  1. The internet is not private.  Email may be blocked or slow to arrive.
  2. Sending us an email does not mean that we are helping you or will be able to help you.
  3. You will not be our client and we will not act for you until we have an agreement with you.
  4. Unless we are already helping you with your legal matter, any information that you send to us will not be considered confidential. Even if we have helped you about other legal matters before, you should not send confidential information to us about new legal matters until we have agreed to advise you.
  5. HALCO follows the client confidentiality rules of the Law Society of Ontario. (The Law Society of Ontario was formerly the Law Society of Upper Canada.)
  6. We suggest that you contact us by phone or drop in during our intake hours.

Languages

We provide services in English.  Some of our staff speak other languages, including French and Spanish.  We can arrange for interpretation services for French, American Sign Language (ASL) and other languages including telephone interpretation.

Confidentiality

Your privacy is very important to us.  HALCO follows the client confidentiality rules of the Law Society of Ontario (formerly the Law Society of Upper Canada).

Scent-Reduced Environment

HALCO is a scent-reduced environment so please avoid wearing scents or fragrances when coming to our office.

HALCO Accessibility, Transit and Parking information Wheelchair symbol

For information about accessibility, transit and parking at our HALCO office, please visit our Accessibility Information page, or download our HALCO Accessibility, Transit and Parking Information document in pdf document format and word document format.

HALCO pamphlet

Our HALCO information pamphlet is available in print and on-line. Almost everything that you might want to know about HALCO is in one pamphlet. You can view our HALCO information pamphlet or you can contact us if you would like to request print copies.

HALCO Intake Process for New Inquiries

Anyone living with HIV in Ontario can call us for free legal advice, information and referrals at 416-340-7790 or toll-free 1-888-705-8889 to speak with our caseworker on intake.  Interpreters are available. There is no financial eligibility for our legal advice service.

Our intake hours for new inquiries for legal advice changed in March 2018, and we now take inquiries on Monday, Wednesday and Friday from 9 a.m. to 5 p.m.  We do not take new inquiries on Tuesday or Thursday. For new immigration/refugee law inquiries: please call us during our intake hours to request an appointment.

One of our HALCO caseworkers is assigned to respond to new intakes each intake day.  You do not need an appointment for intake but depending on how busy we are, you may have to wait to speak with the caseworker on intake.

For new immigration/refugee inquiries: our reception takes information to book an appointment for you with one of our two immigration lawyers (you can choose a phone or in-person appointment).

Many legal matters have time limits called “limitation periods”.  Please contact us as soon as you have a question or problem so that we can have enough time to try to help.

Through our intake process, HALCO staff may:

  • assess your legal issue or issues
  • talk about the laws and rules that may apply
  • explain your options
  • help you decide what to do
  • help you to take action by:
    • helping you to represent yourself
    • representing you for your case, or
    • referring you.

Sometimes we may not be able to help or we may not be able to get the result that you would like.  We welcome your feedback and we also have a Complaint Process if you are not satisfied with our services.

Other Ontario Community Legal Clinics

Community legal clinics provide free legal services to people across Ontario.  HALCO’s community is people living with HIV in Ontario. Legal clinics are independent not-for-profit organizations with volunteer Boards of Directors.  There are two types of community legal clinics:

  • General community legal clinics that provide services to people in the clinic’s local community, and,
  • Specialty community legal clinics, like HALCO, that provide services to a particular group of people or in a particular area of law.

You can find your local community legal clinic on the Legal Aid Ontario website: www.legalaid.on.ca/en/getting/type_civil-clinics.asp.

You can visit Our Services page for more information about other legal services in Ontario.

First Nations Acknowledgment

HALCO acknowledges the Mississaugas of the New Credit First Nations, the Haudenosaunee, the Huron-Wendat, Inuit and Métis relatives, who have been here for thousands of years, for hosting us today and every day.