Contact Us

We provide free legal services for people living with HIV in Ontario, Canada. Anyone living with HIV in Ontario can contact us for free legal advice about any legal issue (the issue does not have to relate to HIV).

Our office is at 55 University Avenue, Suite 1400 (14th Floor), Toronto, Ontario, M5J 2H7 (just south of King Street West and the fully accessible St. Andrew subway station). The signs in the building say “HALCO” only not HIV & AIDS Legal Clinic.

Our summer office hours are Monday to Thursday from 9 a.m. to 5 p.m. and Friday from 9 a.m. to 3 p.m. (closed on government/public holidays).

Please scroll down to HALCO Intake Process for New Inquiries for more information about getting help from HALCO.  Please see Our Services page for more general information about getting legal help.

HALCO – HIV & AIDS Legal Clinic Ontario
Phone: 416-340-7790 or
toll-free in Ontario 1-888-705-8889
55 University Avenue, Suite 1400
Toronto, Ontario, Canada   M5J 2H7              (signs in the building say “HALCO”)
FAX: 416-340-7248
email: talklaw@halco.org

Google Maps link

https://goo.gl/maps/ZxR1sYGTp1J2

IMPORTANT – If you contact us by email:

  1. The internet is not private.  Email may be blocked or slow to arrive.
  2. Sending us an email does not mean that we are helping you or will be able to help you.
  3. You will not be our client and we will not act for you until we have an agreement with you.
  4. Unless we are already helping you with your legal matter, any information that you send to us will not be considered confidential. Even if we have helped you about other legal matters before, you should not send confidential information to us about new legal matters until we have agreed to advise you.
  5. HALCO follows the client confidentiality rules of the Law Society of Ontario. (The Law Society of Ontario was formerly the Law Society of Upper Canada.)
  6. We suggest that you contact us by phone or drop in during our intake hours.

HALCO Intake Process for New Inquiries

Anyone living with HIV in Ontario can call us for free legal advice about any legal issue (it does not have to relate to HIV) at 416-340-7790 or toll-free 1-888-705-8889. The person who has the legal question or issue should be the one to contact us. Interpreters are available. There is no financial eligibility for our legal advice service. When you call us about a new legal issue, we will go through our intake process with you.

During the summer, we take new inquiries for legal advice on Monday and Wednesday from 9 a.m. to 5 p.m., and Friday from 9 a.m. to 3 p.m.  We do not take new inquiries on Tuesday or Thursday.

You do not need an appointment for intake but depending on how busy we are, you may have to wait to speak with the lawyer on intake.

Many legal matters have time limits called “limitation periods”.  Please contact us as soon as you have a question or problem so that we can have enough time to try to help.

Through our intake process, our staff will ask you questions and may:

  • provide legal advice
  • provide a brief service
  • help you to represent yourself
  • represent you for your case, and/or
  • provide a referral to other services.

Sometimes we may not be able to help or we may not be able to get the result that you would like.

We welcome your feedback and we also have a Complaint Process if you are not satisfied with our services.

Languages

We provide services in English.  Some of our staff speak other languages, including French and Spanish.  We can arrange for interpretation services including telephone interpretation.

Confidentiality

Your privacy is very important to us.  HALCO follows the client confidentiality rules of the Law Society of Ontario (formerly the Law Society of Upper Canada).

Scent-Reduced Environment

HALCO is a scent-reduced environment so please avoid wearing scents or fragrances when coming to our office.

HALCO Accessibility, Transit and Parking information Wheelchair symbol

For information about accessibility, transit and parking at our HALCO office, please visit our Accessibility Information page, or download our HALCO Accessibility, Transit and Parking Information document in pdf document format and word document format.

HALCO pamphlet

Our HALCO information pamphlet is available in print and on-line. Almost everything that you might want to know about HALCO is in one pamphlet. You can view our HALCO information pamphlet or you can contact us if you would like to request print copies.

Other Ontario Community Legal Clinics

Community legal clinics provide free legal services to people across Ontario.  HALCO’s community is people living with HIV in Ontario. Legal clinics are independent not-for-profit organizations with volunteer Boards of Directors.  There are two types of community legal clinics:

  • General community legal clinics that provide services to people in the clinic’s local community, and,
  • Specialty community legal clinics, like HALCO, that provide services to a particular group of people or in a particular area of law.

You can find your local community legal clinic on the Legal Aid Ontario website: www.legalaid.on.ca/en/getting/type_civil-clinics.asp.

You can visit Our Services page for more information about other legal services in Ontario.

First Nations Acknowledgment

HALCO acknowledges that since time immemorial the land on which we work has been the home and traditional territory of Indigenous Peoples, including the Mississaugas of the Credit, the Haudenosaunee, and the Huron-Wendat, and is now home to many diverse First Nations, Inuit and Métis Peoples. We are here as guests and we are grateful to our hosts today and every day.